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By James Bach
Here is the difference between happiness and satisfaction:
Consider this quote is from How Zynga went from social gaming powerhouse to has-been.
“During my five-month mark, it started turning sour when we were pushing a lot of code that was destroying the ecosystem—they were not fixing bugs,” he said. “At one time, I had 10,000 players trapped inside a quest. 10,000! The attitude was ‘Don’t worry about them.’ [Management] would rather grab new players, keep them for three months or so, get $5 to $10 from them, and those players would quit and leave.”
When I read this, I am not happy. It’s sad to see hundreds of jobs lost because– among other things– a company loses interest in producing a product that works well.
But I am satisfied when yet another example of a high flying wipeout shows that testing (and bug fixing) matters.

Source: http://www.satisfice.com/blog/archives/918

Category: Buggy Products, Testing Culture

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